Privacy Policy:

This document is a comprehensive guide to our Privacy Policy at digiiwings.com. It explains in detail how we handle your personal information, a process we take very seriously. By using our website, you agree to the terms of this policy, which is fully compliant with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1. The Information We Collect and Why

We collect information to operate our website effectively and provide you with a personalized experience. Here’s a breakdown of the data we gather:

Information You Provide to Us Directly

This is the data you share with us voluntarily. For instance, if you send us an email to ask a question, we collect your email address (meetmistrty0830@gmail.com) and any other information you include in your message. This data is used solely to respond to your inquiry. We do not use it for any other purpose unless you explicitly consent.

Information We Collect Automatically

When you visit our site, we automatically collect certain technical information without you having to do anything. This helps us understand how people use our website so we can improve it. This data includes:

  • Your IP Address: A unique identifier for your device, which helps us understand where our visitors are coming from.
  • Browser and Device Information: We learn what type of web browser (like Chrome or Firefox) and operating system (like Windows or iOS) you’re using. This helps us ensure our site works correctly on various devices.
  • Website Usage Data: We track which pages you visit, how long you stay on them, and the website you came from before ours. This gives us insights into what content is popular and how users navigate our site.

Cookies and Other Tracking Technologies

We use cookies, which are small text files stored on your device. These aren’t malicious; they help our website remember you and function better. Here’s how we use them:

  • Personalized Advertising (Google AdSense & Google Ads): We partner with Google to show you ads that are relevant to your interests. Google uses cookies to understand your online behavior, both on our site and others, so it can display ads that are more likely to be helpful to you.
  • Measuring Ad Performance (Facebook Ads): We use the Facebook Pixel to track user activity after you’ve clicked on one of our ads on Facebook. This helps us measure the success of our ad campaigns and allows us to show you more relevant ads in the future—a process known as “retargeting.”

You have control over this. You can opt out of personalized advertising by visiting the Ads Settings on Google or by using the opt-out features provided by Meta (Facebook’s parent company).

2. How We Use Your Information (Purpose Limitation)

The DPDP Act requires us to be clear about why we use your data. Here are the specific purposes for which we process your information:

  • To Improve and Maintain Our Services: We use data to troubleshoot issues, enhance site performance, and develop new features to make your experience better.
  • To Personalize Your Experience: By analyzing your interests, we can show you content and ads that are more relevant to you, making your time on our site more valuable.
  • For Business Analytics and Marketing: We use data to understand user trends, which helps us make informed business decisions. This includes delivering targeted advertisements through our partners like Google and Facebook.
  • To Respond to Your Communications: If you contact us, we use your information to provide a timely and accurate response to your questions or requests.
  • To Support Our Business Operations: We share data with trusted third-party providers who help us run our website, provide technical support, and analyze data on our behalf.

3. Data Sharing and Disclosure (No Selling of Data)

We want to be very clear: we do not sell your personal information to any third party. We only share your data with trusted partners and for the specific purposes we’ve already outlined, always in compliance with data protection laws.

  • Third-Party Service Providers: We work with partners like Google and Meta. We provide them with information so they can process it on our behalf to help us operate our website and serve ads.
  • Affiliate Networks: To ensure we get commissions for qualifying purchases, we may share non-personally identifiable information with affiliate networks. This is necessary for our affiliate partnerships to function correctly.
  • Legal Compliance: We may be required by law to disclose your information if we receive a court order, legal request, or government demand. We will only do so if we have a good-faith belief that it is legally necessary to protect our website, our users, or the public.
  • International Data Transfers: Our service providers and partners may be located in countries outside of India. This means your information could be transferred to and processed in another country. We take all reasonable measures to ensure your data is treated securely and in compliance with all relevant data protection legislation.

4. Your Rights as a Data Principal (Your Control Over Your Data)

Under the DPDP Act, you, the “Data Principal,” have significant rights regarding your personal information. We are committed to helping you exercise these rights:

  • Right to Access: You can request to know what personal data we have collected about you and how we are using it.
  • Right to Correction and Erasure: If your data is inaccurate or incomplete, you can ask us to correct it. You also have the right to request that we delete your data if it is no longer needed for the purpose it was collected.
  • Right to Withdraw Consent: You have the right to withdraw your consent for us to process your data at any time without facing any penalty.
  • Right to Grievance Redressal: If you have a problem with how we’ve handled your data, you have the right to a clear and effective way to get it resolved.

5. Grievance Redressal Mechanism

If you have any questions, concerns, or complaints about our data practices, we have a formal process to help you. As required by the DPDP Act, you can contact our designated Grievance Redressal Officer.

  • Grievance Redressal Officer:
    • Email: meetmistrty0830@gmail.com

We will respond to all grievances promptly and fairly. If you are not satisfied with our resolution, you have the right to escalate your complaint to the Data Protection Board of India.

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